I am a regular customer of the Amersham branch of Robert Dyas and goodness knows our high street shops need our support. However, I ordered 3 x 77L storage boxes online (3for 2 offer 29.99 each sale price) because they did not have enough in store. They took a while to arrive but when they arrived one had a significant crack one of the corners. I called Amersham store and was told to contact customer service. I called and left a message but never received a call back. On 5th January 2019, I emailed them. I received an email back on 10th January from somebody named Matt saying "we would like to offer you a 15 refund". If you work out 2 x 29.99, it's a shade under 20 per box for 3 boxes, what a joke! There was no offer of exchange. I ordered the boxes because I needed them. I responded immediately saying I want an exchange and nothing less. It is now 12th January and I still have not heard any more. I will not be ordering online again. VERY UNPROFESSIONAL! It puts me off using their store in protest .
I went to buy some batteries. It was fine.
Great range of household products.
July outlet. All the best gadgets you think you need but really don't
Good range of stock although variety doesn't change much. Good battery deals, tools and electronic products. Supply a range of kitchen goods
Robert Dyas Amersham is a UK Convenience Store based in Amersham, South East England. Robert Dyas Amersham is located at 82-86 Sycamore Rd, Amersham HP6 5DR, UK.
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