Enjoyable lunch. 2nd time we've been here. Friendly service. Good menu for myself, being a vegetarian. My soup was sold out but I was offered whatever I wanted at no extra cost. Reasonably priced too.
Been hear 4 times now & it can be very hit & miss. Staff are friendly & helpful & it has a menu to suit all diet types & food allergies. Just wish they could be consistent with the quality of the food.
I've been there a couple of times before and it's been fine. However today I had the worse experience I ever had in a bar/restaurant. We were a party of 4, for brunch. We waited for our food for over hour and a half , meals arrived to the table at different times (with 20min between them). Extremely poor service, we were not told at any point of the delay in kitchen.I worked in hospitality for many years and I understand that sometimes there are problems or busy days. However there is not excuse for poor management and service.Managing guests expectations it would have save the team on shift from many complaints.This team needs proper training, starting with the team leader/GM...Main issues today. - Dirty tables (4 front of the house staff on shift and it wasn't busy!) - Guest weren't told about the delay in kitchen. - food waiting under the kitchen lamp to be served for over 5min.- meals quality dropped as result of all above. Example: avocado toast served with burn bread and overcooked poached egg.Just sad and disappointing. Not coming back. Visit time. 26/01/19 BTW 1pm and 3 pmRegards,
Great atmosphere. Friendly team, good food, reasonably priced. All an all a great place for Amersham.
Too many herbs on the bacon and egg for my liking. Toast was more like bread and nearly saw the butter. BUT lovely place
Metro Lounge is a UK Bar based in Amersham, South East England. Metro Lounge is located at 63-65 Hill Ave, Amersham HP6 5BX, UK.
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